full
border
#666666
http://rprocess.net/wp-content/themes/smartbox-installable/
http://rprocess.net/
#199FD6
style2
Reach us:
+1 408 915 5359

Online Support

                                                                           Online Support

 

 

prepay_image

 

Online Support

 

Other Case Studies

 

data_analysis

Data Categorization

label-analysisProduct label analysis

catalogue-case-study

Content Cataloguing

deal-curation

Deal Curation

 

Video Transcription

Video Transcription

ancient-text

Digitizing Archaeological Text

 

question-and-answer-digitization

 Digitization of question and answers

Client:

America’s most promising company which is on the Forbes list. It is a secure online system that enables anyone to instantly buy mobile credit, recharge top up for a prepaid mobile phone in over 100 countries.

Requirement:

To provide customer service through e-mail and chat to a wide array of technical and non-technical queries which include login error, transaction failed, reward points, recurring profile, operator promotions and a lot more.

Challenges:

Requires fortified environment for Data Protection. Required to comprehend the queries and provide the best possible solutions.

Solution:

All employees are obligated to strictly adhere to Data Protection Policy. Individual stations are provided for the team to maintain customer data with privacy. rProcess has a team of well trained and proficient individuals who can resolve customer queries with ease. They make sure that every query is addressed and appropriate resolution is provided. rProcess has formulated a strategy to carefully observe customer behavior and enhance customer satisfaction.

Results:

rProcess provides the best customer service which not only improves customer satisfaction rate but also optimizes sales in the organization. rProcess team is delivering the highest customer satisfaction score every month.

default
Loading posts...
link_magnifier
#199FD6
on
fadeInDown
loading
#199FD6
off

Copyright © 2018 rprocess.net. All Rights Reserved. 

Phone Number: +91 78295 73628   Email Id: info@rProcess.net